Privacy policy

1. Introduction

Our intention is to protect your privacy. We provide you with this Privacy Policy to help you understand the activities that we may carry out using the personal data that You provide to SUPERSOL SPAIN S.L.U. (hereinafter, SUPERSOL). By providing your personal data you are indicating your acceptance of this Privacy Policy and accept that we may collect and use your personal data, as described in this Privacy Policy. If you do not agree with this policy, do not provide your personal data. This Privacy Policy is incorporated to and forms part of the Terms and Conditions that regulate the use of the site in general. We will only use your personal data for the purposes expressly indicated in our Privacy Policy.

Occasionally, we may have to update this Privacy Policy. We recommend you visit this page regularly to ensure that you have read the most recent version.

2. What are personal data?

Personal data are information about an identifiable individual, as defined by current legislation. They do not include additional data that do not enable identification or commercial contact information such as your name, title, address and company telephone number.

3. Collection of personal data.

We shall only collect the personal data You wish to provide. Whenever possible, we will allow you to determine how said data will be used (for example, by allowing you to choose whether or not you wish to received offers of special promotions).

However, when the personal data are collected via the form, You must provide, at least, those marked with an asterisk, due to the fact that, if you do not provide these data considered necessary, SUPERSOL will not be able to accept and manage the web service or consultation made.

You guarantee that the data provided are real, exact, complete and updated, and are responsible for any damage or loss, direct or indirect, that may arise as a result of the nonfulfilment of such obligation. If the data provided belong to a third party, You guarantee that You have informed said third party of the aspects contained in this document and have obtained its authorisation to provide its data to SUPERSOL for the indicated purposes.

We will request your personal data if you contact us to sign up for an offer, ask a question, lodge a complaint or claim, register on the site, or fill out a survey or other type of form where personal data are requested.

You may decide if you wish or do not wish to receive our communications, except communications stipulated by law or that administrate any type of transaction that you have requested, at any time in which we request your personal data. On registering, you accept the receipt of information at the email address you provide. Pursuant to the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, you are hereby informed that, if you do not wish to receive electronic commercial communications in future from SUPERSOL, you may express such wish by sending an email to the following email address: info@supersol.es.

4. Use of cookies on our website

Like many websites, we use cookies to help us to gather and store information on the visitors to our websites.

A cookie is a small data file that our server sends your browser when you visit the site for the first time. The use of cookies helps us to control the use You make of certain aspects of the site.

You may eliminate cookies at any time or may configure your browser to reject or disable cookies.

We can use the information provided by cookies for the following purposes:

1. Traffic control

For example

  • The IP address from which you are accessing the site
  • The type of browser and operating system you are using to access the site
  • The date and time of access to the site
  • The pages you visit
  • The Internet address of the website from which you accessed the site

2. Recognition of returning visitors for statistical / analytical purposes.

3. Anonymous tracking of interaction with online advertising, for example, to control the number of times that a banner appears and the number of times it is clicked.

We can connect the data we gather through cookies to other identifiable personal data you provide. Said purposes are:

  • To adapt or personalise your experience on the site; for example, so that we can welcome you to the site addressing you by your name.
  • For commercial purposes, such as credit card sales.
  • To control the use you make of our websites, in order to ensure that our communications are as relevant as possible; for example, by sending email communications specific to the site sections you visit most frequently or informing you of characteristics of the website you have not yet accessed.

We can collect and communicate global statistics of our users in terms of numbers, traffic trends and site-related information to third parties (such as advertisers).

4. Use of personal data

The personal data You provide us with shall be processes in accordance with Organic Law 15/1999 on Personal Data, incorporating them to a file owned by SUPERSOL registered at the Data Protection General Registry, for the purpose of sending you information on the special deals, promotions, contests, draws, advertising campaigns or similar organised in relation to any of our brands, the performance of marketing actions, surveys or similar that will enable consumer research in relation to any of the brands managed by SUPERSOL, to reply to your questions or queries, attend to any complaints or suggestions, and to manage any of the services offered through our website.

You may exercise your access, rectification, cancellation and opposition rights. To this end, you may contact our company by calling 902 246 346 or in writing addressed to: SUPERSOL SPAIN, S.L.U, Paseo de John Lennon 1ª A (Pol. Ind. San Marcos), 28906, Getafe-Madrid (Spain).

Likewise, by voluntarily filling out any form on this website in Spanish, you are authorising SUPERSOL to communicate your personal data, contained in the file, to its parent companies, subsidiaries and branches, even those located abroad, (CASHDIPLO, S.L., CIF B-85556587; SUPERDISTRIBUCIóN CEUTA, S.L., CIF B-11966728), for the aforementioned purposes.

In the event that the SUPERSOL website is used as a platform for sending information to the User’s contacts, SUPERSOL shall not process the personal data of said contacts. In any case, You guarantee that you have informed said third party said third party of the aspects contained in this document and have obtained its authorisation to provide its data to SUPERSOL for the indicated purposes.

SUPERSOL shall only process the data provided on voluntarily filling out the relevant registration form for the purposes contained in this Privacy Policy.

5. Security

In response to SUPERSOL’s concern for guaranteeing the security and confidentiality of your data, the required data protection levels have been adopted. We have implemented physical, electronic and administrative procedures to safeguard the data we gather and have installed the technical means to avoid the loss, misuse, alteration, unauthorised access and theft of the personal data provided through this website.

We cannot control the privacy of the email communications while they are in transit. We advise you not to include confidential, commercial or sensitive information in the emails.

In the unlikely case that we suspect that the security of your personal data in our possession or under our control has been exposed to any threat, we will notify you promptly. If necessary, we would do so as soon as possible considering the circumstances and, if we have your email, will notify you by email.

6. Instructions for unregistering

If you wish to stop receiving communications in relation to a specific brand or all communications relative to SUPERSOL’s brands, or if you have any doubts about the privacy, concerns or complaints, you can contact us by calling 902 246 346 or in writing addressed to: SUPERSOL SPAIN, S.L.U., Paseo de John Lennon 1ª A (Pol. Ind. San Marcos), 28906, Getafe-Madrid (Spain).

7. LINKS

7.1. Links to other websites

Should the User find links to other websites via different buttons, links, banners, etc. on the Website, these would be managed by third parties. SUPERSOL does not have the power or human or technical means to know, control or approve all the information, contents, products or services provided by other Websites to which links can be established from the Website.

Consequently, SUPERSOL does not assume any liability whatsoever for any aspect relating the website to which a link can be established from the Website, specifically, including but not limited to, over its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general.

In this connection, should the Users be effectively aware of the unlawfulness of activities carried out through these third-party websites, they shall immediately inform SUPERSOL for the purpose of proceeding to disable the access link thereto.

The establishment of any kind of link from the Website to another external website shall not imply the existence of any kind of relationship, collaboration or dependence between SUPERSOL and the entity responsible for the external website.

7.2. Links on other websites that connect to the Website

Should any User, entity or website wish to establish any type of link to the Website, the following stipulations shall apply:

      • The link shall only connect to the Main or Home Page of the Website, except with the express written authorisation of SUPERSOL.
      • The link shall be absolute and complete, i.e. it must take the User, by clicking thereon, to the URL of the Website and must occupy the entire screen of the Website's Home Page. In no case, without the express written authorisation of SUPERSOL, shall the website establishing the link reproduce the Website in any way, include it as part of its Website or within one of its frames or create a browser on any of the Website pages.
      • The website establishing the link shall in no way state that SUPERSOL has authorised such link, unless SUPERSOL does so expressly and in writing. If the entity correctly establishing the link from its page to the Website wish to include the trademark, corporate name, commercial name, store name, slogan or any other type of identification element of SUPERSOL and/or the Website on its website, it shall require the express written authorisation thereof.
      • SUPERSOL does not authorise the establishment of a link to the Website from those websites containing materials, information or unlawful, illegal, degrading, obscene and, in general, that contravene moral, public order or generally accepted social standards.

SUPERSOL does not have the power or human or technical means to know, control or approve all the information, contents, products or services provided by other Websites to which links can be established from the Website.SUPERSOL does not assume any type of liability for any aspect relating to the website establishing said link to the Website, specifically, including but not limited to, its operation, access, data, information, files, quality and reliability of its products and services, its own links and/or any of its contents, in general..

8. RESPONSIBILITIES AND GUARANTEES

SUPERSOL cannot guarantee the reliability, utility or truthfulness of the services or information provided via the Website, nor the use or truthfulness of the documentation of the events that may be acquired via the Website, prepared by professionals from very different sectors.

Consequently, SUPERSOL does not guarantee or assumes responsibility for: (i) the continuity of the Website contents; (ii) the absence of errors in said contents or products; (iii) the absence of virus and/or other harmful components in the Website or in the server that supplies it; (iv) the invulnerability of the Website and/or the impregnability of the security measures adopted therein; (v) the lack of utility or performance of the Website contents and products; (vi) the damages or losses caused, to itself or to a third party, by any individual who infringes the conditions, rules and instructions established by SUPERSOL in the Website or through the violation of the Website's security systems.

Notwithstanding the foregoing, SUPERSOL hereby states that it has adopted all the necessary measures, to the best of its ability and as available in the state of the art, to guarantee the operation of the Website and avoid the existence and transmission of viruses and other harmful components to the Users. Should the User be aware of the existence of any unlawful or illegal content that contravenes the law or could imply an infringement upon intellectual and/or industrial property rights, he/she shall immediately notify SUPERSOL so that it may adopt the relevant measures.